Shipping Policy

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Artisan Botanicals, LTD offers fast and secure shipping with free tracking on every order. All orders will go out the same day as long as it is paid for before 3pm and will arrive within 2-4 business days, depending on your location and shipping selection. Please be mindful of federal holidays and holiday seasons, as delivery time may vary. We strive to be consistent and only provide fresh product, as such, most orders will be available for immediate processing. In rare instances, please allow up to 3 weeks for deliveries to ensure the best quality and freshest leaf possible. For overnight deliveries, special requests, and any questions you may have, please contact us using any of our contact methods. We will always do our best to accommodate all of your shipping needs.

Return & Refund Policy

Thanks for shopping at A Botanical Company. If you are not entirely satisfied with your purchase, we’re here to help.

Returns and Refunds

Artisan Botanicals, LTD does not offer any returns on any open packages. If for some reason you are not satisfied with your purchase, we will discount your next order as a one-time courtesy (lest shipping and handling). We WILL NOT accept any open items in different packaging. If you are having issues with your order, please contact our offices immediately at (405) 458-9699 or and we will discuss return options on a case by case basis at the direction of management and owners for any potential returns. We are completely confident that you will be satisfied with all of your orders, but if for some reason you are not, Artisan Botanicals, LTD  has your back.